Shipping & Delivery
Thank you for shopping with Hearth & Heaven! We are committed to delivering beautiful home décor items straight to your doorstep with care and reliability. Please read below for details on our shipping process.
✨ Processing Times
All orders are made to order through our trusted print-on-demand partners. Please allow:
- 2–5 business days for order processing and production before shipping.
🚚 Shipping Times
Estimated delivery times vary by location:
- Australia & NZ: 5–10 business days
- US & Canada: 7–14 business days
- UK & Europe: 7–15 business days
- Rest of the world: 10–20 business days
Please note: These are estimates only. Actual delivery times may vary depending on your location and postal service delays.
🌍 International Shipping
We offer international shipping to most countries. Customs duties or import taxes may apply depending on your country’s regulations. These are the buyer’s responsibility.
📬 Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor its journey to your door.
🛑 Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect or undeliverable address due to customer error.
❗ Delayed or Lost Packages
In rare cases, shipping delays can occur due to high volumes, customs, or weather conditions. If your order hasn’t arrived within 30 days of shipment, please contact us at [your email] so we can help resolve the issue.
💌 Questions?
If you have any questions about your order or shipping, feel free to contact our friendly support team at [your email or contact form link] – we’re happy to help!